You have probably been referred to us because your own dentist has diagnosed a complex problem with your teeth or gums. We have spent time developing excellent relationships with the dentists who refer their patients to us. When they refer a patient to us we guarantee them:

• Great communications, they know you well, we use their knowledge and opinions to build a complete picture of your problem before we even meet you.
  
  
• Excellent care for their patients, we have a great team, excellent facilities, treatment based on the latest scientific research and a passion for customer care.
  
  
• Updates, so they can follow the progress of your treatment until you return to their care.

You can also refer yourself for to our clinic for a specific treatment. To refer yourself, please call our Welcome Team on 01252 713797 and explain your problem, they will then book you a consultation appointment with the relevant team.

When you are referred for treatment at our clinic our Welcome Team will telephone you to arrange a convenient time for your initial consultation appointment. Depending upon the treatment you require this appointment will last between thirty minutes and an hour. At this appointment you will meet a dentist from the team that will be undertaking your treatment.

This initial consultation is the perfect opportunity for you to ask questions and gain a full understanding of the treatment we propose. If there are several treatment options available we will give you all of the information you need to make a decision.

We may need to take x-rays and photographs at your consultation; this is all used to build a full diagnostic picture of the health of your mouth.

After your consultation we will send you (and your dentist – if they referred you) a full written treatment plan. This plan outlines the stages of treatment and the costs involved at each stage.

Why has my dentist referred me to your clinic?
We are one of the leading centres for dental implants in Europe, and we have one of the most comprehensive referral teams in South East England. Combining expert knowledge, scientific research and the best equipment we are trusted by more than 500 dentists who refer their own patients to us.

Will I return to my own dentist at the end of my treatment?
If you are coming to us for dental implants, an implant stabilised denture or endodontic treatment your own dentist may simply ask us to undertake the surgery, leaving them to create and fit the crown or adapted denture. We have excellent relationships with our referring dentists, so when they time comes to return to their care the transition should be seamless.

How long will my treatment last?
Every case is unique. Once you’ve had your initial consultation you will receive a full written treatment plan which outlines all the stages, appointments and costs involved.

How should I pay for my treatment?
Once you’ve had your initial consultation your individual treatment plan will outline all the stages, appointment and costs involved in your treatment. We accept credit cards, cheques or cash. If you would like to discuss other methods of your payment for your treatment please contact our Welcome Team on 01252 713797.

All referred patients require a consultation prior to the start of their treatment. Consultations last between thirty minutes and one hour and cost between £125 and £180. Your initial consultation will include colour photographs and any x-rays as required to create a full diagnostic record of your mouth and teeth prior to treatment.

After your consultation appointment you will receive your personal treatment plan, which outlines all the stages, appointment and costs involved.