Customer Satisfaction Survey

To what extent do you agree with the following statements?

Strongly Agree

Agree

Neither agree nor disagree

Disagree

Strongly Disagree

I feel I was greeted in the appropriate manner when I arrived for my appointment or on the phone

I feel I am listened to by all members of Elmsleigh House staff

The practice is designed for my comfort and safety

Treatment options are explained to me in a clear and understandable way and I understand what treatment I have consented to

I feel involved in all decisions about my care

The cost of treatment is well explained

My care at the practice is value for money

The practice is clean and hygienic

The dental team are clinically competent

If I have an emergency I am dealt with quickly and efficiently

Yes

No

Was your appointment on time?

Are you happy with our methods of contacting you? I.e. phone, letter, email

Do you have a preference?

What do you like best about our practice?

What can we do to improve the way we work now and in the future?

What would your level of overall satisfaction be if you had to rate it between 1 - 10 (1 being the lowest and 10 being the highest)

Yes

No

Would you recommend us to a relative or friend?

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10 + 7 =

Cosmetic Dentists in Farnham, Surrey

Call us on: 01252 713797

Customer Satisfaction Survey

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